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Membership Tier Benefits

You can start enjoying Tier Benefits from February 2024.

You can still unlock Status with Rex in the meantime.

More information on the roll out of Rex Flyer is available here.

Upgrade to Sapphire tier status with 1500 Status Points or 12 Status Flights.
Retain your Sapphire tier status for only 1100 Status Points or 10 Status Flights.

Enjoy these Sapphire benefits and more from February 2024
25% Bonus Points
on Saver, Flex & all Business Class fares.
Complimentary Standard Seats
Save up to $6 on standard seat selection.
Priority Phone Service
Priority access to Customer Contact Centre.
Priority Waitlists
When on waitlist or standby.
Priority Seating Zones
Preferred seating zones.
Priority Upgrades
Receive your upgrade before Opal members.
Upgrade to Emerald tier membership with 3000 Status Points or 24 Status Flights.
Retain your Emerald tier status for only 2200 Status Points or 22 Status Flights.

Enjoy these Emerald benefits and more from February 2024
50% Bonus
on Saver, Flex & all Business Class fares.
Complimentary Front Seat Selection
Save up to $10 on front seats.
Complimentary Rextra Legroom Seating
Save up to $15 when selecting seats during check-in.
2 Complimentary Upgrades
Travel in style in our Business Class cabin.
Get Me Home (Airport Standby)
save $33 with a change fee waiver on Saver fares.
Additional Baggage Allowance
Additional allowance available on 737 jet services.
Priority Phone Service
Priority access to Customer Contact Centre.
Priority Check-in
Access our Business Class check-in counters.
Priority Baggage
Your bag will be tagged to be first off the plane.
Priority Boarding
Board first on our 737 jet services.
Priority Waitlists
When on waitlist or standby.
Priority Seating Zones
Preferred seating zones.
Priority Upgrades
Receive your upgrade before Opal & Sapphire members.
Upgrade to Diamond tier status with 6000 Status Points or 48 Status Flights.
Retain your Diamond tier status for only 4400 Status Points or 44 Status Flights.

Enjoy these Diamond benefits and more from February 2024
75% Bonus Points
on Saver, Flex & all Business Class fares.
Complimentary Lounge Access
Save $329 with an Annual Lounge Membership.
Complimentary Front Seat Selection
Save up to $10 on front seats.
Complimentary Rextra Legroom Seating
Save up to $15 when selecting seats.
3 Complimentary Upgrades
Travel in style in our Business Cabin.
Get Me Home (Airport Standby)
Save $33 with a change fee waiver on Saver fares.
1 Complimentary (Alcoholic) Drink
Select from our beer and wine menu on board when travelling in economy each flight.
Additional Baggage Allowance
Additional allowance available on domestic Boeing 737 jet services.
No Loyalty Service Fees
For assistance via our Customer Contact Centre.
Additional Carry-on Allowance
Additional allowance on domestic Boeing 737 jet services.
Priority Phone Service
Priority access to Customer Contact Centre.
Priority Check-in
Access our Business Class check-in counters.
Priority Baggage
Your bag will be tagged to be first off the plane.
Priority Boarding
Board first on our domestic Boeing 737 jet services.
Priority Waitlists for Flights
When on waitlist or standby.
Priority Seating Zones
Preferred seating zones.
Priority Upgrades
Our highest upgrade priority.

Earn bonus Rex Points on eligible Rex flights in the Business and Economy cabins.

Bonus Point Earn Amount
Cabin Fare Class Booking Class Sapphire Emerald Diamond
Business Biz Plus, Biz, Biz Saver J C D 25%
50% 75%
Economy Flex Y B M K G
Saver H Q V T L R U

Bonus Rex Points are not earned on Promo, Resident or Community fares.

You will receive priority based on your tier when calling to speak to our Customer contact Centre team.

You will also receive priority, based on your tier, when on reservation waitlist or airport standby waitlist for an alternative flight.

You will receive priority, based on your tier, when waitlisted for a points or complimentary upgrade.

Each 12-month Status Benefit Period you will be awarded a select number of complimentary upgrades based on the Tier Level achieved.

Sapphire Emerald Diamond
Complimentary Upgrade - 2 3

Complimentary upgrades are only available where you have purchased an Economy Flex or Saver fare.

Unused Complimentary Upgrades will expire at the end of a Status Benefit Period.

Complimentary upgrades are offered on a standby basis, with requests processed alongside Point Upgrade requests.

You may not request a Points Upgrade and Complimentary Upgrade on the same flight.

A complimentary upgrade is for a single flight sector and does not apply across connecting flights.

Upgrades are subject to availability and not all seats may be made available for upgrades. There may be empty seats left in the cabin from time to time for operational reasons.

Upgrade requests may be made for future flights that fall outside your Status Benefit Period.

As a Sapphire, Emerald and Diamond member, from February, you will receive:

  • priority access to preferred seating zones on our aircraft; and
  • complimentary access to economy seating as outlined in the following table.
Sapphire Emerald Diamond
Rextra Legroom - Complimentary during web check-in Complimentary
Front - Complimentary Complimentary
Standard Complimentary Complimentary Complimentary

You will need to add your Rex Flyer number to the booking to ensure available preferred seats, and discounted pricing, is shown correctly at time of seat selection.

Where available, you are able to check-in at Business Class counters, receive access to priority boarding and priority baggage delivery on our jet aircraft, when travelling in the Economy cabin, as outlined in the following table.

Sapphire Emerald Diamond
Priority Check-in
Business Class counters
- Yes Yes
Priority Boarding
Boeing 737-800 jet services
- Yes Yes
Priority Baggage
Boeing 737-800 jet services
- Yes Yes

Priority Check-in is available when offered (at ports with our Business Class counters).

Priority Boarding is available when offered (on our Boeing 737-800 jet services).

Priority Baggage delivery is available when offered (on our Boeing 737-800 jet services).

Emerald and Diamond members receive the following checked baggage allowance on Rex operated services.

Checked Baggage Opal Sapphire Emerald Diamond
Boeing 737-800 jet services
Biz Plus, Biz & Biz Saver 32kg 32kg 42kg 64kg
Flex, Saver & Promo 23kg 23kg 32kg 42kg
Saab 340 turbo-prop services
Economy Flex 23kg 23kg 23kg 23kg
All other fares 15kg 15kg 15kg 23kg

All checked baggage allowances apply to a member’s Status Level at the time of travel, not the time of booking.

Diamond members receive our highest carry-on baggage allowance in line with our Biz Plus fares on Rex operated services.

Diamond members may take on Boeing 737-800 services

  • up to 15kg of carry-on baggage, with no one piece greater than 10kg;
  • two small pieces (including one personal item) on all fares (including promo and saver fares).
Carry-on Baggage Opal Sapphire Emerald Diamond
Boeing 737-800 jet services
Biz Plus, Biz 15kg 15kg 15kg 15kg
Biz Saver, Flex 10kg 10kg 10kg 15kg
Saver & Promo 7kg 7kg 7kg 15kg
Saab 340 turbo-prop services
All fares 7kg 7kg 7kg 7kg

All carry-on baggage allowances apply to a member’s Status Level at the time of travel, not the time of booking.

Diamond members travelling in the Economy Cabin are eligible for 1 complimentary drink, including an alcoholic beverage selected from our beer and wine menu, on flights where alcohol is available for sale in the Economy Cabin.

From February 2024, Diamond members will be provided with complimentary Rex Lounge Access. Rex Lounges are located at Adelaide, Melbourne and Sydney.

Diamond members may request our airport ‘Get Me Home’ service on a complimentary basis for any fare purchased.

Emerald members may request our airport ‘Get Me Home’ service on a complimentary basis for any Economy Saver or Flex fare purchased.

Please refer to the Get Me Home rules for all other conditions.

Diamond members will not be charged Loyalty Service Fees for assistance provided via our Customer Contact Centre.

  • Make, change and cancel Reward Flights via our Customer Call Centre without paying the usual Loyalty Service Fees.
  • You can also request assistance with upgrades without incurring any Loyalty Service Fees.

For all other members Loyalty Service Fee free options exist via rex.com.au.

Full information on fees charged for loyalty services via our Customer Contact Centre can be found here.

Loyalty Service Fees are in addition to any applicable Flight Change or Cancellation fees that may apply as per the fare rules for Rex Flight Rewards or Rex Published Fares when requesting assistance via our Customer Contact Centre.